Job opportunities

Application Support Technician

Local contract (in accordance with the legislation of the country)
Location: Monaco
Rotation: 11 months on/1 month off
Contract duration: 9 mois
Client: Dietsmann Group
Category: IT / Telecom
Country: Monaco
Reference: D68-221

Main role

Under the responsibility of the Application Manager, the person is in charge of:

• Users support: ensuring that our applications are 100% accessible and working properly, solving day to day users’ issues (connection trouble, access rights)

• Collaborating with external companies (application publisher) to solve the users’ encountered issues if needed

• Maintaining the application up to date

• Ensuring that the back-up maintenance plan in place is well completed every day to avoid data loss

• Adjusting/Creating Business Objects reports to meet the user’s needs

Education and Professional Experiences

You graduated in informatics with a first experience in application support or database management and with a good sensibility to accounting and finance. You also have knowledge in Business Intelligence and a first experience in implementing a new ERP would be a plus.

You are curious, proactive and you learn fast. You have also developed good analytical and problem solving skills and a real ability to manage stress.

Technical Skills required

• SQL and/or Data warehouse basics

• SAP/Business objects or reporting tool

• Microsoft Dynamics NAV, EAM, Cegid, Sage and iScala (or ERP application) will be a plus


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