Dietsmann

Job opportunities

Reception Officer and General Services Support

Location: HR
Rotation: 11 months on/1 month off
Contract duration: CDI
Client: Dietsmann Group
Category: Finance / Administration / HR
Country: Monaco
2024-05-28
Reference: D68-417

Key missions

Under the supervision of the Monaco Personnel Manager, you will be responsible for greeting visitors and staff physically and by phone, managing day-to-day tasks and contributing to the smooth running of the company's general services.

 

Main tasks and responsibilities:

 

Reception and communication:

  • Welcoming, informing and guiding visitors in a courteous and professional manner
  • Answering visitors' questions and solving their problems
  • Answering telephone calls, filtering and passing on communications appropriately
  • Taking and transmitting messages
  • Providing basic information about the company to visitors and callers

Meeting management:

  • Maintain meeting room calendars
  • Prepare meeting rooms (set-up, necessary supplies)
  • Ensuring equipment is available and working properly

Administrative management:

  • Sort and distribute incoming mail
  • Prepare and send outgoing mail
  • Managing the receipt and dispatch of parcels
  • Consulting, sorting and forwarding emails
  • Perform data entry tasks

General services:

  • Managing the supply of office supplies
  • Monitor stocks and place the necessary orders
  • Co-ordinate the work of maintenance contractors
  • Ensuring the preventive maintenance of equipment
  • As required, participate in the logistical organisation of internal events

Organisation and support:

  • Plan and organize the day-to-day activities of the reception area
  • Suggest improvements to processes related to the position
  • Manage internal requests concerning general services
  • Follow up and resolve problems reported by the line manager or employees
  • Application of internal procedures and safety regulations

This list is not exhaustive and can be adapted according to requirements.


Candidate profile


Relational and personal skills :

  • Excellent oral and written communication skills in English and French
  • Active listening and service skills
  • Empathy and courtesy in all interactions
  • Professional appearance and demeanour aligned with company standards
  • Punctuality and reliability
  • Discretion and respect for confidentiality

 Organisational skills :

  • Ability to manage several tasks simultaneously
  • Organizational skills and thoroughness in following up tasks
  • Flexibility and ability to adapt to unforeseen circumstances

Experience and qualifications: 

  • BTEC Higher National Diploma/ Diploma of Higher Education or equivalent in secretarial work/management/administrative management
  • At least 3 years’ experience in a similar role

  • Fluent in English (written and spoken)

  • Successful experience in an international context is highly appreciated

  • Proficiency in office software (Word, Excel, Outlook)

This position is essential to ensure a professional corporate image and smooth administrative operations, by being the first point of contact for visitors and a key support for internal operations.

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